Report an Issue

Did you find broken playground equipment in a park or a pothole on the road? Now you can report non-emergency problems on public property to the Town of Blackfalds from your smartphone or computer using Blackfalds Connect!

Our staff respond to Blackfalds Connect requests during regular business hours. If a report comes in on a holiday, weekend or after-hours, it will be read on the next business day.

Please note that Blackfalds Connect is not to be used for emergencies or bylaw issues.

  • For urgent matters that require a police response, call 9-1-1.
  • For urgent matters regarding Public Works (e.g. flooding) after hours, please call 403.340.9593.
  • For urgent matters regarding Parks and Facilities after hours, please call 403.357.9888. 
  • For any issues regarding bylaws (e.g. graffiti, parking, unsightly premises), please use Report Exec or call 403.885.0020. 

Blackfalds Connect

Get the App

Users can report issues to the Town using the Blackfalds Connect app on their smartphone. You can download the app for your specific platform by following the corresponding link below:

 Download on the App Store   Get it on Google Play

Privacy Information

Please be aware that online issue reporting is powered by SeeClickFix, a third party service with its own set of terms and conditions. SeeClickFix may contact you using the email address you provide, but they will never display your account’s email address on the open web, and they won’t ever sell your address to anyone else.  

Personal information collected through this online service will be used for the sole purpose of online reporting of non-emergency issues in the Town of Blackfalds through ‘Blackfalds Connect’. In addition to personal information being protected according to the privacy policy of SeeClickFix, this personal information is collected under the authority of Section 33 (c) of the Alberta Freedom of Information and Protection of Privacy Act (FOIP) and will be protected under the FOIP Act. If you have questions regarding or concerns about the collection and use of this information, please contact the Town of Blackfalds FOIP Coordinator at 403.885.6248 or by email at foip@blackfalds.com.